Returns & Refunds policy

At Cybersphere Technologies, we are committed to ensuring your satisfaction with our services. If for any reason you are not completely satisfied with your purchase, we offer a convenient returns and refunds policy outlined below:

Cancellation and Refund Eligibility:
  • You have the right to cancel your order within 30 days of receiving the goods without providing a reason.

  • To exercise your right of cancellation, please inform us via email at contact@cyberspheretechno.com.

  • We will reimburse you within 7-10 working days from the day we receive the returned goods, using the same payment method you used for the order, and without any additional fees.

Conditions for Returns: To be eligible for a return, please ensure that:
  • The goods were purchased within the last 30 days.

  • The goods are returned in their original packaging.

Please note that the following goods cannot be returned

  • Customized or personalized goods.

  • Perishable goods or items with an expired date.

  • Items unsuitable for return due to health or hygiene reasons if unsealed after delivery.

  • Items inseparably mixed with other items after delivery.

Returning Goods:
  • You are responsible for the cost and risk of returning the goods to us.

  • Please send the goods to the following address: D53 Capital Flora, Sargasan, Gandhinagar.

  • We recommend using an insured and trackable mail service for return shipments, as we cannot be held responsible for goods damaged or lost in transit.

  • Refunds will be processed upon actual receipt of the goods or proof of return delivery.

Gift Returns:
  • If the goods were marked as a gift and shipped directly to you, you will receive a gift credit for the value of your return.

  • If the goods were not marked as a gift or were shipped to the gift giver, the refund will be issued to the original payment method used for the order.

Contact Us:

If you have any questions or concerns about our Returns and Refunds Policy, please don't hesitate to contact us at contact@cyberspheretechno.com. We are here to assist you and ensure your experience with Cybersphere Technologies is positive and hassle-free.